(posted from the Association from Talent Development - link & written by Joe Willmore) HPT (human performance technology), HPI (human performance improvement...

(posted from the Harvard Business Review, Gretchen Spreitzer and Christine Porath) When the economy’s in terrible shape, when any of us is lucky to have a jo...

(Published originally in the Process Excellence Network by Kevin Duggan) The word improvement in an operation means different things to different people. Som...